Frequently Asked Questions
What documents must be provided for account approval?
How quickly are withdrawals processed?
Do you offer IBAN accounts?
How to verify a personal account?
How to verify a business account?
What is a SEPA transfer?
How do I make a purchase via SEPA?
What is a SWIFT transfer?
How to make a purchase via SWIFT?
Why did I receive less in my Walleteze wallet than I transferred?
My address has changed, how can I change it on my profile?
What is a third-party transfer?
Question not answered?