Frequently Asked Questions

What is a third-party transfer?

Third-party transfers originate from a bank account held in a different name to the Walleteze account owner. Third-party transfers are not allowed on our platform, so please ensure that all transfers to your Walleteze account are made from a bank account held in your name.

If a deposit is received and the name of the sender does not match the name on the Walleteze account then it will be returned to the originating bank account, which will incur additional processing/transaction fees.

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